Dedicated Advisor Support
Your business depends on your team, and your team depends on IT. As a client-partner, you’ll work directly with one of our dedicated technical advisors. This experienced IT professional serves as your first point of contact for any service request, which means you’ll always speak to someone familiar with your business, your IT setup and your staff.
You save time on support requests because there’s no reinventing the wheel every time you call. We’ll spot a bug before it becomes chronic or disabling, and ensure your equipment and software stay ahead of the curve.
IT Vendor Management
In today’s IT world, there’s no getting around requirements for various subscriptions and licenses. It can be frustrating to manage multiple vendors, and challenging to measure cost to value. We’ll step in to inventory what you have, assess what you actually need and use, and reduce vendor overlap so you only pay for what makes sense.
IT Systems Planning
Without a plan for the big picture, IT can be a black hole for your operating budget. We help our client-partners right-size their IT solutions for what they need today, while helping them prepare wisely for future growth. When the time comes to move to a different platform or application, we’ll manage your transition effectively so your business doesn’t miss a beat.